PRIVACY POLICY
Continental Device India Pvt. Ltd
Effective Date: 1 Apr 2020
1. Introduction
Continental Device India Pvt Ltd ("CDIL", "we", "our", or "us") is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information submitted through our website, in accordance with the Digital Personal Data Protection Act, 2023 ("DPDPA"), the Information Technology Act, 2000, and other applicable laws.
This policy applies to individuals who interact with our website, specifically those who submit enquiries through our contact form or apply for a position at CDIL through our careers page.
2. What Personal Data We Collect
We collect personal data only when you voluntarily provide it through one of the following channels on our website:
2.1 Contact / Enquiry Form
When you submit an enquiry through our contact form, we may collect:
• Your name
• Your email address
• Your phone number (if provided)
• Any additional information you choose to include in your message
2.2 Job Applications
When you apply for a position at CDIL through our careers page, we collect the personal data you submit as part of your application. This may include:
• Your name and contact details (email address, phone number)
• Your curriculum vitae / resume
• Your cover letter (if submitted)
We do not collect any personal data beyond what is described above. However, third-party service providers we use to operate our website may automatically collect certain technical data through cookies and similar technologies, as described in Section 2.3 below.
2.3 Automatically Collected Data (Third-Party Service Providers)
We use third-party service providers to support the operation of our website. These may include website hosting platforms, content management systems, and online form or application tools. As part of their standard services, these providers may automatically collect certain non-personally identifiable technical information when you visit our website or interact with our forms, including:
• IP address and approximate location
• Browser type and version
• Operating system
• Pages visited and time spent on the site
• Referring URLs
This data is collected by our service providers acting as data processors on our behalf, for the purposes of website security, functionality, and analytics. Each provider's handling of data is governed by their own privacy policy. We encourage you to review the privacy policies of Squarespace, Jotform and any third-party services you interact with through our website.
3. Purpose of Collection and Use
The personal data you provide is collected solely for the following purposes:
• Enquiry responses: To respond to your enquiry and communicate with you regarding your request.
• Recruitment: To evaluate your job application, assess your suitability for the role applied for, and communicate with you throughout the recruitment process.
We will not use your personal data for marketing, profiling, or any purpose beyond those stated above, unless we obtain your separate and explicit consent.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
• Consent: For enquiries submitted via our contact form. Consent is given when you voluntarily submit the form.
• Legitimate interest / consent: For job applications submitted through our careers page. By submitting an application, you consent to CDIL processing your personal data for the purpose of evaluating your candidacy.
You may withdraw your consent at any time by contacting us at the details provided in Section 9 of this Policy. Withdrawal of consent will not affect the lawfulness of processing carried out prior to such withdrawal.
5. Cookies and Similar Technologies
Our website uses cookies and similar tracking technologies, which may be placed by our website hosting platform or other third-party service providers we use to operate the site. These technologies may be used for the following purposes:
• Security: To protect the website and its users from fraudulent or malicious activity.
• Functionality: To ensure the website operates correctly and consistently across sessions.
• Analytics: To understand how visitors use our website, so we can improve user experience.
• Customisation: To remember preferences and provide a more personalised browsing experience.
When you first visit our website, you will be presented with a cookie consent banner giving you the option to accept all cookies or manage your preferences. You may also manage or disable cookies at any time through your browser settings; however, please note that disabling certain cookies may affect the functionality of the website.
As the cookies on our website are set by third-party service providers, the specific cookies used and the options available to you are governed by those providers' cookie policies. We encourage you to review the privacy and cookie policies of any third-party services that operate on our website.
6. Data Sharing and Third Parties
We do not sell, rent, or trade your personal data. We may share your information only in the following limited circumstances:
• Third-party service providers (Data Processors): We use third-party providers for website hosting, site functionality, and online form processing. These providers may process certain technical or usage data on our behalf as data processors and are contractually bound to handle such data in accordance with applicable data protection laws. They are not permitted to use your data for their own purposes.
• Legal obligation: Where required by law or by order of a competent authority or court.
• With your consent: Where you have given us explicit permission to share your data with a specific third party.
7. Data Retention
We retain personal data only for as long as is necessary for the purpose for which it was collected:
• Enquiry data: Retained for as long as is necessary to respond to your enquiry and for a reasonable period thereafter (not 3 years), unless a longer period is required by law.
• Job application data: Retained for the duration of the recruitment process and for 3 years thereafter in the event a suitable future opportunity arises, unless you request earlier deletion. Successful applicants' data will be retained as part of their employment record in accordance with applicable employment laws.
Once the applicable retention period has elapsed, your personal data will be securely deleted or anonymised.
8. Data Security
We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Access to personal data is restricted to authorised personnel only. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
9. Your Rights
Under the Digital Personal Data Protection Act, 2023 and other applicable laws, you have the following rights in relation to your personal data:
• Right to Access: You may request confirmation of whether we hold personal data about you and obtain a copy of it.
• Right to Correction: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data, subject to any legal obligations we may have to retain it.
• Right to Withdraw Consent: You may withdraw consent to processing at any time.
• Right to Grievance Redressal: You may raise a complaint with our Grievance Officer (see Section 10 below).
To exercise any of these rights, please contact website@cdil.com
We will endeavour to acknowledge and address your complaint within a reasonable timeframe and no later than 30 days from receipt.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The updated version will be published on our website with a revised effective date. We encourage you to review this Policy periodically.
12. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India. Any disputes arising in connection with this Policy shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.